At 10jlgrabe, your privacy is not just a legal obligation — it's a core part of how we operate. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you have over your own information.
Our Commitment
All data transmitted between your device and 10jlgrabe servers is protected using industry-standard TLS encryption. Your login credentials, payment details, and personal information are never sent in plain text.
10jlgrabe processes all personal data in full compliance with Republic Act No. 10173, the Philippine Data Privacy Act of 2012, and its implementing rules and regulations issued by the National Privacy Commission (NPC).
10jlgrabe does not sell, rent, or trade your personal data to third-party marketers. Your information is shared only with trusted service providers who are contractually bound to protect it, and only to the extent necessary.
You have the right to access, correct, and request deletion of your personal data at any time. 10jlgrabe provides clear channels for exercising these rights, and we respond to all valid requests within the timeframes required by Philippine law.
10jlgrabe uses cookies and similar technologies only for essential platform functionality, security, and analytics. We do not use third-party advertising cookies. You can manage your cookie preferences at any time through your browser settings.
10jlgrabe retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law and regulatory obligations. Data that is no longer needed is securely deleted or anonymized.
10jlgrabe is an online gaming platform designed for Filipino players, offering a wide range of casino games including slots, live dealer tables, bingo, fishing arcade games, and sports betting. In the course of providing these services, 10jlgrabe necessarily collects and processes certain personal information about its users.
We take our data protection responsibilities seriously. This Policy has been prepared in accordance with Republic Act No. 10173, the Data Privacy Act of 2012 (DPA), and its Implementing Rules and Regulations (IRR) as administered by the National Privacy Commission (NPC) of the Philippines. Where applicable, we also observe internationally recognized data protection principles.
This Policy applies to all personal data collected through the 10jlgrabe website, mobile platform, customer support channels, and any other touchpoint through which you interact with 10jlgrabe. It does not apply to third-party websites or services that may be linked from our platform — those are governed by their own privacy policies.
For the purposes of the Philippine Data Privacy Act of 2012, 10jlgrabe is the Personal Information Controller (PIC) in respect of the personal data collected through the 10jlgrabe platform. As PIC, 10jlgrabe determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out lawfully, fairly, and transparently.
10jlgrabe has designated a Data Protection Officer (DPO) who is responsible for overseeing compliance with this Policy and applicable data protection laws. You may contact the DPO through the contact details provided in Section 14 of this Policy.
When you register for a 10jlgrabe account, complete KYC verification, make deposits or withdrawals, or contact our support team, you provide us with personal data including:
When you access and use the 10jlgrabe platform, we automatically collect certain technical and behavioral data, including:
In certain circumstances, 10jlgrabe may receive personal data about you from third parties, including:
10jlgrabe uses the personal data we collect for the following purposes:
| Purpose | Data Used |
|---|---|
| Account registration and authentication | Name, email, mobile number, password, date of birth |
| KYC identity verification (21+ age check) | Government ID details, date of birth, address |
| Processing deposits and withdrawals | Payment method details, transaction history |
| Anti-money laundering (AML) compliance | Transaction data, identity documents, betting history |
| Fraud detection and platform security | IP address, device data, login history, behavioral patterns |
| Responsible gaming monitoring | Betting history, session data, deposit/withdrawal patterns |
| Customer support | Name, account details, support communications |
| Platform personalization | Game preferences, session history |
| Promotional communications (with consent) | Email address, mobile number, game preferences |
| Legal and regulatory compliance | All categories as required by applicable law |
10jlgrabe does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review, except where required by law or where you have given explicit consent.
Under the Philippine Data Privacy Act of 2012, 10jlgrabe processes your personal data on the following legal bases:
10jlgrabe shares personal data with carefully selected third-party service providers who assist us in operating the platform. These include payment processors (GCash, PayMaya, BPI, BDO, Metrobank), identity verification providers, cloud hosting services, customer support software providers, and fraud detection services. All service providers are bound by data processing agreements that require them to protect your data and use it only for the specific purposes for which it was shared.
10jlgrabe may disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other competent Philippine government authorities where required by law, court order, or regulatory directive. We will notify you of such disclosures where legally permitted to do so.
In the event of a merger, acquisition, or sale of all or substantially all of 10jlgrabe's assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and the privacy practices of the acquiring entity before your data is transferred.
10jlgrabe does not sell, rent, or trade your personal data to third-party advertisers, data brokers, or any other commercial entity for their own marketing purposes. Full stop.
Cookies are small text files placed on your device when you visit the 10jlgrabe platform. They help us recognize your browser, remember your preferences, maintain your session, and understand how you use our platform. 10jlgrabe also uses similar technologies such as local storage and session storage for equivalent purposes.
You can control and delete cookies through your browser settings. Please note that disabling strictly necessary cookies will prevent you from logging in to your 10jlgrabe account. Instructions for managing cookies in popular browsers are available through your browser's help documentation.
10jlgrabe implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 10jlgrabe will notify the National Privacy Commission within 72 hours of becoming aware of the breach, and will notify affected players without undue delay, as required by the DPA and NPC Circular No. 16-03.
10jlgrabe retains your personal data for as long as your account is active and for a period thereafter as required by applicable law and regulatory obligations. Specific retention periods are as follows:
When personal data is no longer required for the purposes for which it was collected and no legal retention obligation applies, 10jlgrabe securely deletes or anonymizes the data using industry-standard methods.
Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by 10jlgrabe:
To exercise any of these rights, please contact the 10jlgrabe Data Protection Officer using the contact details in Section 14. We will respond to all valid requests within fifteen (15) business days, as required by the DPA. We may need to verify your identity before processing your request.
The 10jlgrabe platform is strictly intended for adults aged 21 years and above, in accordance with PAGCOR regulations governing online gaming in the Philippines. 10jlgrabe does not knowingly collect personal data from individuals under the age of 21.
All registration attempts are subject to age verification. Where 10jlgrabe discovers or has reason to believe that an account has been registered by a person under 21 years of age, the account will be immediately suspended, all associated data will be reviewed, and the account will be permanently closed. Any deposits made by underage players will be returned, and any winnings will be forfeited.
If you are a parent or guardian and believe that a minor in your care has registered a 10jlgrabe account, please contact our support team immediately so that we can take appropriate action.
10jlgrabe's primary operations and data storage are based in the Philippines. However, some of our third-party service providers — including cloud infrastructure providers and identity verification services — may process data in other countries. Where personal data is transferred outside the Philippines, 10jlgrabe ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required by the Philippine Data Privacy Act.
These safeguards may include contractual clauses approved by the National Privacy Commission, adequacy decisions, or other legally recognized transfer mechanisms. By using the 10jlgrabe platform, you acknowledge and consent to such international transfers where necessary for the provision of our services.
10jlgrabe reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or platform features. When material changes are made, we will notify registered players via email or a prominent notice on the 10jlgrabe platform at least seven (7) days before the changes take effect.
The "Last Updated" date at the top of this page reflects the date of the most recent revision. We encourage you to review this Policy periodically to stay informed about how 10jlgrabe protects your personal data. Your continued use of the platform after the effective date of any revision constitutes your acceptance of the updated Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by 10jlgrabe, please contact our Data Protection Officer:
Data Protection Officer: 10jlgrabe DPO
Email: [email protected]
Live Chat: Available 24/7 via the support widget on 10jlgrabe.org
Response Time: Within 15 business days for formal data rights requests
You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you believe your data protection rights have been violated. The NPC's contact information is available at privacy.gov.ph.
Your data is protected, your privacy is respected, and your gaming experience is secure. Join thousands of Filipino players who trust 10jlgrabe. Must be 21 or older to play.